Privacy Policy for Éire Psychology Solutions
At Éire Psychology Solutions, we are committed to protecting the privacy and security of the personal data of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our online platform and avail of our services. We comply with all applicable data protection laws, including the General Data Protection Regulation (GDPR) (EU) 2016/679.
1. Information We Collect
We collect various types of information for different purposes to provide and improve our services to you.
- Personal Identifiable Information (PII): This includes data you voluntarily provide to us when you contact us, register for services, or participate in our programs. This may include your name, address, email address, phone number, date of birth, and payment information. For the provision of psychological services, this may also include sensitive personal data such as health information, psychological history, and family details.
- Usage Data: We may collect information on how our online platform is accessed and used. This Usage Data may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our site and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
2. How We Use Your Information
Éire Psychology Solutions uses the collected data for various purposes:
- To provide and maintain our services.
- To manage your appointments and service requests.
- To communicate with you about your services, appointments, or inquiries.
- To process payments for services rendered.
- To understand and analyze how you use our online platform and services to improve user experience.
- To detect, prevent, and address technical issues.
- For internal administrative purposes, such as record-keeping and billing.
- To comply with legal obligations and professional regulations in the healthcare industry.
3. Disclosure of Your Information
We may disclose your personal data in the following situations:
- With Service Providers: We may employ third-party companies and individuals to facilitate our services (e.g., payment processors, IT support). These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- For Legal Requirements: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- To Protect Rights and Property: We may disclose information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation.
- With Your Consent: We may disclose your personal data for any other purpose with your explicit consent.
4. Security of Data
The security of your data is paramount to us. We implement robust technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure.
5. Your Data Protection Rights under GDPR
Under the GDPR, you have certain rights regarding your personal data:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the contact details provided below.
6. Links to Other Sites
Our online platform may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By Post: Éire Psychology Solutions, 14 Merrion Square East, Dublin 2, D02 KW76, Ireland.